Privacy Policy

Welcome to Posh Patterns. Your privacy and trust are important to us. This Privacy Policy explains how Posh Patterns collects, uses, stores, and protects your personal information when you visit our website, place an online order, create an account, contact us, or use our services. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide a smooth and reliable shopping experience, Posh Patterns may collect certain information when you browse our website, place an order, register an account, or contact our customer support team.

Personal Information

Depending on how you interact with our website, we may collect information such as your:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Order and purchase information

• Payment-related information

Payment information is processed through secure third-party payment service providers where applicable. Posh Patterns does not unnecessarily store sensitive payment information.

Non-Personal Information

We may also automatically collect certain technical information, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Website pages visited

• Website browsing activity

• Referring website or source

This information helps us understand how customers use our website and allows us to improve our online shopping experience.

2. How We Use Your Information

Posh Patterns uses customer information for legitimate business and service purposes, including:

• Processing and delivering your online orders

• Confirming and managing purchases

• Communicating about orders, delivery, returns, and exchanges

• Providing customer support

• Improving our website, products, services, and shopping experience

• Preventing fraudulent or unauthorized activities

• Sending promotional offers, updates, or marketing communications when you have opted in

• Complying with applicable legal and regulatory requirements

We only use personal information for purposes that are reasonably connected to our business operations and customer service.

3. How We Share Your Information

Posh Patterns does not sell or rent your personal information to third parties.

To operate our business and provide our services, we may share necessary information with trusted service providers, such as:

• Payment processors and payment service providers

• Courier and delivery companies

• Website hosting and technology service providers

• Customer support or business service providers

• Government authorities or legal bodies when disclosure is required by applicable law

We aim to share only the information necessary for the relevant service or legal requirement.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

Depending on the service, we may use secure servers, encryption, access controls, and other security technologies to protect customer information.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. While we take reasonable precautions to protect your information, we cannot guarantee absolute security.

5. Cookies and Website Tracking

The Posh Patterns website may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may help us:

• Remember your preferences

• Keep items in your shopping cart

• Maintain your website session

• Understand website traffic and performance

• Improve website functionality and user experience

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the website, including shopping cart or checkout functionality.

6. Your Privacy Rights

Depending on applicable laws and circumstances, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information where legally applicable

• Withdraw consent for promotional or marketing communications

• Ask questions about how your information is collected and used

To make a privacy-related request, please contact us at info@poshpatterns.com.bd.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment services, or other external services.

These third-party websites and services have their own privacy policies and terms. Posh Patterns is not responsible for the privacy practices, security, or content of external websites that are not operated by us.

We recommend reviewing the privacy policies of third-party services before providing them with your personal information.

8. Children’s Privacy

Our website and services are intended for general customers and are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate legal authorization or parental involvement where required.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

9. Changes to This Privacy Policy

Posh Patterns may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, services, or applicable legal requirements.

When we make changes, the updated Privacy Policy will be published on this page along with the revised Last Updated date. We encourage customers to review this page periodically to stay informed about how we protect personal information.

10. Contact Posh Patterns

If you have any questions, concerns, or requests regarding this Privacy Policy or the way Posh Patterns handles personal information, please contact us.

Email: info@poshpatterns.com.bd
Website: www.poshpatterns.com.bd
Address: RAK Tower, Shop #215, Jashim Uddin Road, Uttara, Dhaka-1230, Bangladesh

At Posh Patterns, we are committed to maintaining a trustworthy and secure online shopping environment while protecting the privacy of our customers and visitors.